We have a busy home (dogs, cats, kids). Dwight did a superb job at getting some really tough stains out of our carpet. He took his time and didn't rush through like other cleaners we've used. I used him because of the quality work I saw him do at my mom's place earlier this month and I already scheduled my next appointment in 6 months with him. I live in Howard County as does my mom - their website says they only serve Prince Georges County.